Privacy Policy

ARCC ICT Solutions Inc. ("we," "our," or "us") is committed to protecting and respecting your privacy in accordance with the applicable laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy explains how we collect, use, store, and disclose personal information from clients, partners, and other individuals.

1. Scope

This Privacy Policy applies to all personal data collected by ARCC ICT Solutions Inc. in the course of providing IT solutions, software reselling, and related services within the Philippines. We do not serve international customers, and we do not transfer personal data outside the Philippines.

2. Data Collected

We may collect and process the following personal information:

• Full Name
• Company/Business Name and Trade Name
• Email Address (business and/or personal)
• Contact Numbers (mobile, landline, fax)

3. Purpose of Collection and Processing

The personal data collected will be used for the following purposes:

1. For identification and verification;
2. To respond to inquiries submitted through our online platforms;
3. To conduct research, analysis, and service improvement activities;
4. To facilitate your use of our services;
5. To send marketing and/or promotional materials about our services or those of third-party vendors;
6. To comply with legal obligations, including compliance with lawful orders of courts and regulatory authorities.

4. Use of Third-Party Services

We may use third-party service providers, such as email platforms, to facilitate communications and service delivery. These providers are bound by confidentiality and data protection obligations consistent with applicable laws.

5. Data Retention

We will retain personal data for no longer than thirty (30) days from the date of collection, unless a longer retention period is required by law or is necessary to protect our legitimate interests.

6. Security Measures

We implement reasonable and appropriate technical, organizational, and physical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Rights of Data Subjects

In accordance with the Data Privacy Act of 2012, you have the right to:

• Be informed of how your personal data is collected and processed;
• Access your personal data;
• Object to the processing of your personal data;
• Request the correction of inaccurate or outdated personal data;
• Request the deletion or blocking of your personal data;
• Lodge a complaint before the National Privacy Commission.
   

Requests to exercise these rights may be made through the contact details provided in Section 9.

8. Disclosure of Personal Data

We will not sell, rent, or trade your personal data. Disclosure shall only occur in the following circumstances:

• When required by law;
• In compliance with a court order or lawful directive of a government authority;
• To protect the rights, property, or safety of ARCC ICT Solutions Inc., our clients, or others.
   

9. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: privacy@arcc-ict.com
Phone: 09309875719

All privacy-related inquiries shall be addressed by the company’s management.